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Sign in FAQ
I would like to know more about the new Identity service?

We've transitioned to a new identity service. If this is your first login post migration you can still use your exiting username and password.

On this screen enter your username and click next. Follow the instruction on the corresponding screen for a seamless login experience.

How do I register a New Account?

You can register a new account by clicking on the sign-up option on the sign-in/register screen.

An email will be sent to you to validate your email address.

I forgot my password. How can I reset it?

If using a social provider, you follow their instructions:

If you are logging in with an email address, use this “forgot password” option available on your password screen.

How can I switch my verification method?

You have the option to change you authentication method by selecting the “verify with something else” option.

Why am I getting emails from identity.tylerportico.com?

MunicipalOnlinePayments.com hosted by Tyler Portico, the “entry point” for many cloud applications and services developed by Tyler Technologies, Inc. If you chose to use an email address instead of a social provider for sign-in, it’s the identity services that handles your authentication and any management activities that require your email.

Welcome

Thank you for visiting our sewer billing portal. This platform allows you to conveniently view your sewer account, make payments, and access important account information. We are committed to providing you with efficient and reliable service. Should you have any questions or need assistance, please do not hesitate to contact us.

To link your account, please enter your account number and customer number exactly as they appear on your bill. If you’re having trouble, double-check both numbers to ensure they match your bill

Attention Residents:
Please be advised that any payments made after 9:00 PM will be processed as next-day payments. If you have any questions or concerns, feel free to contact us.